Terms of service
Last updated: January 17, 2026
These Terms of Service (“Terms”) govern your access to and use of this website and any products or services offered through it. By accessing this website or placing an order, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use this website.
Use of the Website
You agree to use this website for lawful purposes only and in accordance with these Terms. You may not use the website in any way that violates applicable laws or regulations or infringes the rights of others.
We reserve the right to restrict or terminate access to the website at our discretion.
Products and Services
We offer custom, made-to-order products and services. Because these products are personalized, all sales are subject to acceptance after review of the order details and any customer-submitted content.
We reserve the right to refuse or cancel any order for any reason, including but not limited to concerns related to intellectual property, legality, or feasibility of fulfillment.
Customer-Submitted Content
By submitting photos, text, names, or other materials (“Customer Content”) to be used in a custom product, you represent and warrant that:
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You own the rights to the submitted content or have obtained all necessary permissions, licenses, or consents to use it.
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The submitted content does not infringe the intellectual property, privacy, or publicity rights of any third party.
We do not independently verify ownership or licensing of customer-submitted content. Responsibility for ensuring lawful use of submitted materials rests solely with the customer.
You agree to indemnify and hold harmless this website and its owners from any claims, damages, losses, or expenses arising from your submission of content you do not have the right to use.
We reserve the right to refuse, modify, or cancel orders that include content we reasonably believe may violate applicable law or third-party rights.
Intellectual Property
All original content on this website, including artwork, designs, text, and graphics, is owned by or licensed to us and is protected by applicable intellectual property laws.
Except as expressly permitted, you may not copy, reproduce, distribute, or exploit any website content without prior written consent.
Claims of copyright infringement should be submitted in accordance with our DMCA Policy.
Pricing and Payment
All prices are listed in [USD] unless otherwise stated. Prices and availability are subject to change without notice.
Payment must be received in full before an order is processed. By submitting payment, you represent that you are authorized to use the selected payment method.
Refunds and Cancellations
Due to the custom and personalized nature of our products, refunds or cancellations may be limited or unavailable once production has begun.
Any applicable refund or revision policies will be communicated at the time of purchase or on the relevant product page.
Disclaimer of Warranties
This website and all products and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied.
We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of the website or purchase of products.
Our total liability for any claim shall not exceed the amount paid by you for the applicable product or service.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Contact Information
If you have questions about these Terms, you may contact us at:
Email: hello (at) uptowncustomgifts.com